Answered By: Linda McKee
Last Updated: Aug 11, 2014     Views: 81

A 'blocked' account usually means a password needs changing or synchronising.  We can provide you with a new password which will allow you to log-in to the GO page.  From there you will be able to set yourself a new password.

Please visit a help desk, call our telephone support line (01695 584286) or email lsdesk@edgehill.ac.uk

If emailing, please provide your date of birth and postal code. We will test your account for you to ensure the new password is working correctly.

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