Answered By: Linda McKee Last Updated: Aug 11, 2014 Views: 84
A 'blocked' account usually means a password needs changing or synchronising. We can provide you with a new password which will allow you to log-in to the GO page. From there you will be able to set yourself a new password.
Please visit a help desk, call our telephone support line (01695 584286) or email firstname.lastname@example.org.
If emailing, please provide your date of birth and postal code. We will test your account for you to ensure the new password is working correctly.