Answered By: Andy Billington
Last Updated: Feb 01, 2017     Views: 958

You must give the browser permission to use audio and video to participate in a session. This is necessary so that you are seen and heard.

You'll be asked to do this when you first join a session or when you first go to share your audio or video.

It's OK if you're not ready to do this right away. You can set up audio and video at any time in My Settings.

1- Open the Collaborate panel and select My Settings.
2 - Select Set Up your Camera and Microphone.
3 - Choose the microphone you want to use. Collaborate tells you that you sound great when it is receiving your audio. Select Yes, it's working to proceed.
4 - Choose the camera you want to use. Collaborate tells you that you look great when it is receiving your video. Select Yes, it's working to proceed.


By default, you are hidden and muted after you complete the setup. Select the microphone and camera icons to begin full meeting participation.

With your keyboard, press Alt + M to turn your microphone on and off. Press Alt + C to turn your camera on and off.

Adjust your speaker and microphone volume any time in My Settings.

More information can be found by clicking this link. 

 

If you find you have any specific issues not covered by this answer either email us at lsdesk@edgehill.ac.uk or leave a comment below and we'll try to improve this answer for you.

 

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