Answered By: Kathy Kinsella Last Updated: Aug 16, 2018 Views: 256
When you return items to the self-return machine in The Catalyst Building in Ormskirk you are issued with a receipt. If your receipt shows the item that you have returned, please bring this to any Learning Services help desk and we will happily remove it from your record.
If you don't have your receipt then please contact Learning Services as soon as possible so we can start a process called 'claim returned'.
The claim returned process allows you full access to your account while we carry out searches for the item. We will also ask you to double check at home, ask friends etc
If we find the item on our shelves, we will return the item from your record.
If the item is not found by the end of the term then you will receive an invoice for the replacement charge.