Answered By: Carol Chatten Last Updated: Apr 01, 2020 Views: 166
If you go to view your report and you can see the page (your work) but there doesn't appear to be any matches, then first check that you have a percentage that's been generated. If not, then your report isn't quite ready yet.
If there is a percentage, then when you go in to view your paper make sure that Originality is selected in the top left-hand corner, this switches on/off the originality report view. This is when you'll see the results displayed on the right-hand side panel.
If you are unsure or are still having issues with this, please do contact us at the Catalyst Helpdesk, or by calling 01695 650800. Alternatively you can email us at CatalystEnquiries@edgehill.ac.uk