Answered By: Andy Billington
Last Updated: Aug 16, 2018     Views: 70

Most courses in Blackboard have a Collaborate link in the menu on the left.  If you want to check your equipment can access Collaborate, click on the link to go into that room and check that your microphone and web camera are working. (The microphone icon changes colour when it is transmitting sound from your microphone.) 

Look at the Blackboard support pages on Audio and Video setup for more information. 

It is good practice to get to an online session 10 mins or so before the scheduled start to enable you to check your equipment is working and make any necessary adjustments.

If you want further help & support please email us or call on 01695 650800 and we'll look into any issue you're having.



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