Answered By: Andy Billington
Last Updated: Aug 16, 2018     Views: 87

Check the following:

  • Click the audio button (at the bottom, looks like a microphone)
  • Your tutor/moderator controls permission settings. If you can't turn your microphone button on, the permission may not have been set - if so, send a text message via Chat to the tutor to let them know.
  • Are your headset and microphone properly connected?
  • Is your microphone set to mute or disabled on you computer?
  • Check (where appropriate) devices that require batteries are working. Old batteries may need replacing.

There is further help on Blackboard Support pages

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